training in management



1.1           Management Skills
1.2           Problem Analysis and Decision Making
1.3           Assertiveness
1.4           Setting objectives
1.5           Performance and Evaluation Interview
1.6           Drawing Training Plans
1.7           Training Evaluation
1.8           Train the Trainer
1.9           Project Management
1.10         Stress Management
1.11         Leadership
1.12         Learning organization
1.13         Human Relations Management
1.14         Motivation Skills
1.15         Team Building
1.16         Time Management
1.17         Dealing with Conflict Situations
1.18         Coaching
1.19         Change Management
1.20         Emotional Intelligence
1.21         Knowledge Management
1.22         Financial Management for Non-financial Staff
1.24         E-mail Management
1.25         Self Management

 

DESCRIPTION OF OUR TRAINING IN MANAGEMENT
 

1.1          Management skills

Some of the things you will be able to do by the end of training :

  • Put in place structures and efficient, motivational work practices
  • Mobilize and coach your employees and team towards company success
  • Build an effective team
  • Know which tasks to delegate and supervise
  • Exercise leadership and manage priorities

1.2       Problem analysis and decision making

Some of the things you will be able to do by the end of training :

  • Precisely define a problem
  • Acquire an approach for analysing a problem
  • Differentiate symptoms from problems
  • Use techniques that enable you to solve the problem
  • Be familiar with decision-making processes

 

1.3       Assertiveness

Some of the things you will be able to do by the end of training :

  • Know how to say “No” without causing needless offence
  • React assertively
  • Assert your rights
  • Avoid being manipulated
  • Break a deadlock

 

1.4       Setting objectives

Some of the things you will be able to do by the end of training :

  • Define the four basic concepts and the importance of objectives
  • Clarify the main types of objectives and the necessity to express them in writing
  • Develop management by objectives relative to the efficiency of the organization
  • Recognize the importance of profitability and how it relates to other objectives

 

1.5       Performance and evaluation interview

Some of the things you will be able to do by the end of training :

  • Analyse and evaluate how suitable a candidate is for a job
  • Research the methods useful for carrying out a job efficiently
  • Improve relations between superiors / subordinates
  • Analyse working conditions and seek to improve them
  • Take resistance behaviour into account

 

1.6       Drawing up training plans

Some of the things you will be able to do by the end of training :

  • Analyse your company’s requirements
  • Clarify training needs
  • Identify training projects
  • Organize training
  • Draw up a training plan for your company

 

1.7       Training evaluation

Some of the things you will be able to do by the end of training :

  • Use the eight processes enabling you to evaluate training
  • Select the tools best suited to a teaching situation
  • Appraise teaching tools and techniques
  • Measure the effectiveness of training
  • Assess the price / quality relation

 

1.8       Train the trainer

Some of the things you will be able to do by the end of training :

  • Set up and coordinate groups
  • Use the trainer’s guide
  • Design a training course, its structure and its contents
  • Convey your message in an interactive way
  • Manage group behaviour

 

1.9       Project Management

Some of the things you will be able to do by the end of training :

  • Introduce project management into an organization
  • Exercise leadership within a matrix organization
  • Know how to use the tools to prepare, manage or sort out a project
  • Guide projects and tasks proactively
  • Manage a project team

 

1.10      Stress Management

Some of the things you will be able to do by the end of training :

  • Know the sources of job stress
  • Make a personal assessment: your sources, symptoms and level of stress
  • Identify your alarm signals
  • Develop new stress management strategies

 

1.11      Leadership

Some of the things you will be able to do by the end of training :

  • Establish the main lines of leadership
  • Recognize different styles of leadership
  • Choose the most effective style
  • Build a team
  • Act as a leader / coach

 

1.12      Learning organization

Some of the things you will be able to do by the end of training :

  • Translate knowledge into skills
  • Know the characteristics of the learning organization
  • Prioritise learning within the company
  • Integrate the principles

 

1.13      Human Relations Management

Some of the things you will be able to do by the end of training :

  • Better assess your own behaviour in order to exert greater influence over your staff
  • Improve your relationship with your staff
  • Motivate and unite your team so that it achieves the company’s objectives
  • Know which tasks to delegate
  • Apply methods to control without offending your staff

 

1.14      Motivation skills

Some of the things you will be able to do by the end of training :

  • Develop motivational skills
  • Mobilize your employees through communication
  • Reach set objectives
  • Obtain better results
  • Be a leader

 

1.15      Team Building

  • Some of the things you will be able to do by the end of training :
  • Improve and reinforce team spirit
  • Improve interpersonal communication
  • Deal with tense situations and conflicts
  • Aim for the commitment of team members as a motivational force
  • Establish the objectives of the team and the responsibilities of its members

 

1.16      Time Management

Some of the things you will be able to do by the end of training :

  • Acquire effective planning tools
  • Optimise organization
  • Establish and organize your priorities
  • Analyse causes of time wasting
  • Develop your own time management plan

 

1.17      Dealing with conflict situations

Some of the things you will be able to do by the end of training :

  • Manage and defuse conflict situations
  • Know the appropriate attitudes for managing a tense atmosphere
  • Be aware of relaxation and time-switching mechanisms
  • Know your territory
  • Be conscious of your own personal authority
  • Be in harmony with yourself and others

 

1.18      Coaching

Some of the things you will be able to do by the end of training :

  • Know the options of a good coach
  • Develop team spirit
  • Overcome obstacles
  • Train yourself to ask the right questions
  • Control your team and the human dimension

 

1.19      Change Management

Some of the things you will be able to do by the end of training :

  • Introduce change into an organization
  • Have the necessary tools
  • Utilize the change process
  • Change states of mind: the company’s vision and mission
  • Adapt key functions and structures to the change

 

1.20      Emotional Intelligence

Some of the things you will be able to do by the end of training :

  • Build optimal interpersonal relations
  • Improve the personal strong assets
  • Provide new ways of wellbeing in your life, daily working experiences, sales capacities and service management
  • Channel the energy and goodwill in and through the company in view of performance improvement
  • Integrate the basic principles of the optimal use of your emotions in business and personal life

 

1.21      Knowledge Management

Some of the things you will be able to do by the end of training :

  • Capitalize your staff’s know-how
  • Transmit the accumulated experience of the staff
  • Use computer resources as a means of communication
  • Manage company knowledge to create value for both internal and external clients
  • Know what to file and how use knowledge
  • Use tacit and implicit knowledge

 

1.22      Financial management for non-financial staff

Some of the things you will be able to do by the end of training :

  • Read and analyse financial accounts
  • Estimate and interpret costs and ratios
  • Manage financial matters without help
  • Conduct a meaningful dialogue with financial specialists
  • Integrate financial aspects into the running of a department

 

1.24      E-mail Management

Some of the things you will be able to do by the end of training :

  • Use electronic mail correctly and economically
  • Avoid excessive use of e-mail
  • Know the advantages of e-mail
  • Be familiar with the 5 rules of e-mail

 

1.25      Self Management

Some of the things you will be able to do by the end of training :

  • Understand your behaviour
  • Be proactive in your professional, interpersonal and relationship choices
  • Acquire the tools for optimising your energy, potential and performance
  • Develop your ability to adapt while remaining independent
  • Discover your optimal stress level
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